Terms of Service

Last updated: January 8, 2025

1. Agreement to Terms

By accessing and using the Conversie.ai API service ("Service"), you agree to be bound by these Terms of Service ("Terms"). The Service is operated by 38 Elements DOO, a company incorporated in Serbia ("Company", "we", "us", or "our").

If you do not agree to these Terms, you may not access or use the Service.

2. Service Description

Conversie.ai provides an AI-powered API for generating personalized product descriptions for e-commerce businesses. The Service is provided "as is" without warranties of any kind, express or implied.

We reserve the right to modify, suspend, or discontinue the Service at any time without prior notice.

3. API Usage and Restrictions

You may use the API only for lawful purposes and in accordance with these Terms. You agree not to:

  • Use the Service for any illegal or unauthorized purpose
  • Generate content that is defamatory, obscene, or harmful
  • Attempt to reverse engineer, decompile, or hack the Service
  • Exceed rate limits or attempt to circumvent usage restrictions
  • Share your API credentials with unauthorized parties

4. Pricing and Payment

The Service operates on a credit-based pricing model where 1 credit equals 1 cent EUR, and each API call costs 1 credit. Payment is required in advance through our designated payment processors.

All prices are in EUR and subject to applicable taxes. Credits do not expire but are non-refundable except as required by law.

We reserve the right to change our pricing at any time with reasonable notice.

5. Content Responsibility and Intellectual Property

You are solely responsible for the content generated using our API and its compliance with applicable laws, regulations, and third-party rights. We do not review, approve, or endorse any generated content.

You retain ownership of the input data you provide and the generated content. You grant us a limited license to process your input data solely for the purpose of providing the Service.

You represent and warrant that you have all necessary rights to the input data and that its use will not infringe any third-party rights.

6. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, 38 ELEMENTS DOO SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM OR RELATED TO YOUR USE OF THE SERVICE.

Our total liability to you for all claims arising from or related to the Service shall not exceed the amount paid by you for the Service in the 12 months preceding the claim.

Some jurisdictions do not allow the exclusion of certain warranties or limitations of liability, so some of the above limitations may not apply to you.

7. Service Availability and Performance

While we strive for high availability and performance, we do not guarantee uninterrupted or error-free service. The Service may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control.

We reserve the right to implement rate limits, usage quotas, and other restrictions to ensure fair use and service stability.

8. Indemnification

You agree to indemnify, defend, and hold harmless 38 Elements DOO, its affiliates, officers, directors, employees, and agents from and against any and all claims, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising from or related to: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any rights of a third party; or (d) any content generated using the Service.

9. Account Termination

We may suspend or terminate your account and access to the Service at any time, with or without cause, with or without notice, particularly if you violate these Terms.

Upon termination, your right to use the Service will cease immediately. Unused credits may be forfeited upon termination for cause.

10. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and protect your information when you use the Service. The Privacy Policy is incorporated by reference into these Terms.

11. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of Serbia, without regard to its conflict of law principles.

Any legal action or proceeding arising under these Terms will be brought exclusively in the competent courts of Serbia, and the parties hereby consent to personal jurisdiction and venue therein.

12. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective when posted on our website. Your continued use of the Service after changes are posted constitutes acceptance of the modified Terms.

If you do not agree to the modified Terms, you must stop using the Service.

13. Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

14. Contact Information

If you have any questions about these Terms, please contact us:

38 Elements DOO

Contact: Use our contact form with “Legal/Privacy” reason

Address: Serbia

Conversie.ai – AI Personalization for E‑commerce